Frequently Ask Questions

  • 01. What printing do you offer?
    We offer printing such as Roll-up Banner or Wall Banner, Outdoor Sign, Logo Design, Apparel Printing, Digital Printing (Envelops, Copying), Store Front Wall Decals, Car Magnet Sign, Cups Mugs, Tumbler Bottle, Flyers, Door Hangers, Business Cards, Brochures, Labels and more. Contacts us today if you have any special requirements for your printing.
  • 02. How can I contact you?
    You can contact by tel: 905-429-2269 or email: info@ronrussprint.com
  • 03.Where are you located?
    We are located at: 30 Rambler Drive, Unit B04, Brampton L6W 1E2
  • 04. What file format do you accept for printing?
    We accept many file format base on individual printing needs. Some common file include PDF, PNG, A.I, EPS. If your file doesn't work our team will reach out to you.
  • 05. Can you help with design services or do I need to provide my own artwork?
    We encourage everyone to have a design, however if you don't we can help you with designing for a fee. Starting rate for design $45.00, can be more base on complex or time it will take to complete.
  • 06. What type of printing options do you offer (e.g., digital, offset, large format)?
    We offer digital, offset, and large printing options. Give us a call at 905-429-2269 to discuss more.
  • 07. What paper or material options are available for printing?
    We use a variety of paper or material base on your printing needs. Give us a call to discuss further 905-429-2269
  • 08. Can you assist with rush orders or expedited printing services?
    We can assist you with rush orders at 25% of your cost before tax.
  • 09. How do I submit my print job? Online, in-store, or via email?
    You can submit your information to email:info@ronrussprint.com
  • 10. What is your policy regarding corrections or changes after a job has been submitted?
    We do not print your order before confirmation. We send a confirmation email always before final print. Our print shop will not be responsible for anyone order, if they do not review final file properly before confirm for printing. You are responsible to stand the cost for any reprint that is needed.
  • 11. Do you provide proofs before finalizing the print job?
    Yes. There will be a confirmation email sent to you before we print.
  • 12. Are there any additional fees, such as setup charges or delivery costs?
    We do ask for setup fee for some products. Contact us at 905-429-2269
  • 13. What is your policy on returns or refunds if there's an issue with the printed materials?
    We do our best to complete job on specific time on or before due date. If there is any issue with our work we are willing to reprint. Or offer discount on your next order.