Privacy Policy of Ron Russ Graphics and Sign Print Effective January 1st, 2023
At Ron Russ Graphics and Sign Print, we highly value our customers and respect their privacy. Our primary goal in collecting customer information is to enhance your shopping experience and keep you informed about our products, services, contests, and promotions.
Responsibility and Sharing of Customer Information: We understand the importance of handling customer information responsibly. Rest assured that we do not sell or rent any information you provide us with to third parties. However, in specific circumstances, we may share your information with third parties, as explained below.
Personal Information Collection and Usage: This privacy policy outlines the types of personal information we collect, the purpose behind it, and how we use and share it with third parties. We believe in offering you choices, and you can control how we collect and use your information. If you have any questions about this policy, please feel free to contact our customer service via email at info@ronrussprint.com.
Notification of Changes: In case our information practices undergo changes in the future, we will promptly notify you. Policy updates will be posted on our website or communicated directly to you. Before using your information in a manner not previously disclosed in our privacy policy, we will inform you, giving you the option to opt out of any new use of your data.
Information Collected: We collect information such as your name, email address, mailing address, phone number, and credit card details when you place an order, save your information, or participate in a contest, promotion, or survey. Records of your product interests and purchases made online or in our stores are also maintained. Any information collected is shared with third parties involved in completing your order.
Usage of Information: When you make an online purchase from Ron Russ Graphics and Sign Print, we use your information to process your order and send confirmation emails. We may also contact you via phone, postal mail, or email if we have additional questions regarding your order. By placing an order or saving your information with us, you are automatically signed up to receive email updates about our products, services, contests, and promotions.
Choice to Opt Out: If you wish to be removed from our email or postal mailing lists, you can contact our customer service at info@ronrussprint.com, providing your full name and relevant details. If you have previously requested removal from our email list, we will not sign you up for email updates when placing an order online. Please allow up to 8 weeks for the removal process.
Combining Information: To serve you better, we may combine the information you provide us online and in our stores, along with your product interests and purchases. This combined information, as well as publicly available demographic data, helps us enhance and personalize your shopping experience and communicate with you about products, services, contests, and promotions that may interest you. If you prefer not to have your information used in this manner, please contact us at info@ronrussprint.com.
Third Party Transactions: We engage third parties to assist in managing customer information for promotions and communication. However, these third parties are not authorized to use your information for any other purpose. In collaboration with other companies for product, service, contest, or promotion offerings, we may cross-reference customer databases to identify common customers. Such information may be used to fulfill contractual obligations or identify future promotional opportunities. If you decide to participate in a contest or promotion, your personal information may be shared with the involved parties for notification or promotional purposes.
Aggregate Information Sharing: We may share aggregate, non-personally identifiable information (e.g., age, gender, product preferences) with business partners to fulfill contractual obligations. However, we do not share, rent, or sell any online-collected information to unaffiliated third parties.
Accessing and Removing Information: To access your information online, sign in to your account via the ACCOUNT link. There, you can review, edit, or delete your personal information. Any changes to email update frequency may take up to eight weeks to apply. If you wish to be removed from our email or postal mailing lists, or opt out of information usage for enhancing your shopping experience, please email us at info@ronrussprint.com, providing your email address and full name.
Children’s Privacy: We are committed to ensuring the safety of children using the Internet. Accordingly, we will never knowingly request personally identifiable information from anyone under the age of 13 without prior verifiable parental consent. Should we become aware of any underage subscribers without consent, we will promptly remove their personally identifiable information from our files.
Cookies: Ron Russ Graphics and Sign Print uses cookies to enhance your shopping experience on our website. Cookies are small data files stored on your computer’s hard drive, containing information such as a unique user ID. We do not store personally identifiable information in cookies. Cookies are used to track your order, recognize returning customers who saved their information, and monitor site usage for improving design and promotions. We also use cookies to track the website you visited before ours to enhance site design and fulfill business partner contracts. Note that refusing cookies may affect certain site features, such as order tracking and user recognition.