Ron Russ Print
Because our products are custom-made to your specifications, all sales are final once production has begun.
1. Custom Orders
All custom printed items (including signs, banners, apparel, decals, and promotional products) are non-refundable and non-returnable after artwork approval.
Refunds will not be issued for customer errors, including spelling, sizing, color choices, or file quality.
2. Order Cancellations
Orders may be canceled only before production starts.
Once production has begun, cancellations are not permitted.
3. Defective or Damaged Products
If your order arrives damaged or defective due to a production error:
You must notify us within 48 hours of receiving the order
Clear photos must be provided for review
Approved issues may be reprinted or credited at our discretion
4. Shipping Issues
Ron Russ Print is not responsible for shipping carrier delays
Incorrect shipping addresses provided by the customer are not eligible for refunds
5. Contact
📧 info@ronrussprint.com
📞 (905) 459-2269