HomeRefund and Returns Policy

Ron Russ Print

Because our products are custom-made to your specifications, all sales are final once production has begun.

1. Custom Orders

  • All custom printed items (including signs, banners, apparel, decals, and promotional products) are non-refundable and non-returnable after artwork approval.

  • Refunds will not be issued for customer errors, including spelling, sizing, color choices, or file quality.

2. Order Cancellations

  • Orders may be canceled only before production starts.

  • Once production has begun, cancellations are not permitted.

3. Defective or Damaged Products

If your order arrives damaged or defective due to a production error:

  • You must notify us within 48 hours of receiving the order

  • Clear photos must be provided for review

  • Approved issues may be reprinted or credited at our discretion

4. Shipping Issues

  • Ron Russ Print is not responsible for shipping carrier delays

  • Incorrect shipping addresses provided by the customer are not eligible for refunds

5. Contact

📧 info@ronrussprint.com
📞 (905) 459-2269

Rush Orders Welcome! We offer bundle Deals!

  • Email
    info@ronrussprint.com
  • Phone
    905-459-2269
  • Address
    30 Rambler Drive, Unit 9 Brampton, ON L6W 1E2

Working Hours

  • Monday – Friday: 10:00 am – 6:00 pm

  • Saturday: 12:00 pm -4: 00pm

  • Sunday: Closed

Copyright ©2025 Ron Russ Graphics and Sign Print. All Rights Reserved.